Returns & Exchanges
At FastHemis, we want you to be completely satisfied with your purchase. If you are not happy with your order, you can return or exchange eligible items within 30 days of delivery for a refund.
Initiate Your Request
Log into your account or use our online portal with your order number and zip code to start the return process.
Prepare the Package
Place the items in their original packaging with all tags attached and include the printed return authorization slip inside the box.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, your refund will be processed back to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing