Frequently Asked Questions
Everything you need to know about your FastHemis experience.
How long does shipping typically take?
Most orders are processed within 1-2 business days. Standard ground shipping generally takes 3-7 business days depending on your location within the continental United States.
What is your return policy?
We offer a 30-day return policy for most items in new, uninstalled condition. Please note that some specialized performance parts may be subject to a restocking fee.
Are these parts compatible with my specific vehicle model?
We provide detailed fitment guides on every product page. If you are unsure, please contact our support team with your VIN to ensure 100% compatibility before purchasing.
Do you offer international shipping?
Yes, we ship to many countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and specialized financing options like Affirm for larger purchases.
How can I track my order status?
Once your order ships, you will receive an automated email with a tracking number and a link to the carrier's website to monitor your delivery in real-time.